Money Back GUARANTEE . . . Professional and Technical Career Institute has experienced an extremely low failure rate from Course participants. Therefore . . . we offer a 100% refund subject to the following conditions: If you fail the General Knowledge written exam after two attempts, we will refund the entire cost of the Course. To receive a refund you must send a copy of both exam results within (1) one year of payment for your Course and we will cheerfully refund 100% of the amount you paid for the Course. You may keep the Course.

Customer PRIVACY Statement . . . When we ask you to supply various personal data when placing an order , , , such as name and address, credit-card information, and E-mail address . . . we use this data ONLY for the purpose of filling an order, or communicating with you about the status of an order. We treat this customer information as private and confidential, and we will not disclose this information to other individuals or organizations. We will not distribute customer information to be used in mailing lists, surveys, or any other purpose other than what is required to perform our services. We are COMMITTED to safeguarding the privacy of your personal data.